ECLA VITA
Contact
A small concierge team, ready by WhatsApp or email.
How to reach us
You can reach us on WhatsApp for anything about an order. Email is best for detailed requests, such as returns, corporate orders and personal-data matters.
About an order
Include your order number and a short description of what you need, and we will take it from there.
Corporate & bespoke
For volume gifting, co-branded pieces, events or made-to-order work, email us with your quantities, preferred products and required dates. We will reply with options and lead times.
Returns & refunds
To start a return or ask about a refund, contact us with your order number and the item concerned. Our Returns & Refunds policy explains eligibility.
Privacy requests
Email us from the address linked to your order or account for any personal-data request. See the Privacy Notice for how we handle these requests and how to complain to the competent authority.